Answers to the most common questions about Ajandam. If you can't find what you're looking for, you can contact us directly.
Yes, our Starter plan is free forever. Apart from the industry-specific total reservation limit, there are no restrictions. The Plus and Pro plans are paid and offer additional features. Visit the Plans page for a detailed comparison.
It is suitable for beauty salons, hairdressers, spas, dental clinics, psychologists, dietitians, physiotherapists, photography studios, event companies, gyms, veterinary clinics, private tutoring studios and many other service industries. Form fields and terminology specific to each industry are applied automatically.
Yes, our mobile app is available for iOS (App Store) and Android (Google Play). All features, including creating reservations, viewing the calendar, customer management and notifications, are accessible from mobile.
Businesses with an active Plus plan can automatically send reservation confirmations and reminder messages over WhatsApp. Message templates can be customised. Reminder timing (1, 3, 24 or 48 hours in advance) is configurable. Yearly Plus plan purchases include 100 WhatsApp + 100 SMS gift message credits (no gift is given on monthly purchases).
Yes. All data is protected with 256-bit SSL encryption. We use Hostinger's Lifetime SSL infrastructure; all pages are served over HTTPS. Payments are processed through the PCI-DSS certified IYZICO infrastructure; your card details are never stored on Ajandam servers.
You can upgrade or downgrade your plan at any time. An upgrade takes effect immediately; all data you entered earlier is preserved. To change your plan, use the Settings > Subscription section in the app.
The Starter plan includes 1 staff account (the business owner). On the Plus and Pro plans you can create unlimited staff accounts. Each staff member can be assigned a different permission level.
Every message sent uses 1 message credit. Purchased message credits are valid for 1 year; unused credits are reset when that period ends. When your message balance runs out, you can buy a new message package from the Settings > Message Management section in the app.
Yes, on the Plus and Pro plans you can create digital contracts, save templates and send them to your customers via WhatsApp or e-mail. Customers can sign digitally; signed contracts are archived automatically.
Plus and Pro users receive priority technical support. You can send an e-mail to [email protected] or call 0501 555 17 17. You can also use our contact form to get a written reply.
It is the digital invitation module on the Pro plan for wedding venues and event houses. While creating a reservation, you prepare a customisable digital invitation with a single click. Through the link they open in WhatsApp, guests can see the event details, confirm attendance (RSVP) and get directions. With EventDrop QR, guests can share photos and videos.
We may not have covered every question. Get in touch with us directly and we'll help you as soon as possible.