This section is filled in automatically by the system when the customer completes a purchase via ajandam.app.
The subject of this agreement is the determination of the rights and obligations of the parties, pursuant to Consumer Protection Law No. 6502 and the Regulation on Distance Contracts, with respect to the sale and delivery of the digital service (subscription, in-app message bundle, SMS/notification bundle, modules, etc.) whose features and sale price are stated and which the BUYER orders electronically through the ajandam.app website or mobile application belonging to the SELLER.
The type, quantity, essential features, sale price including all taxes and the payment method of the purchased digital service/message bundle consist solely of the information shown on the cart and payment page at the moment the BUYER confirms the order. For payments made by credit card or debit card, the relevant amount is collected through the secure payment infrastructure IYZICO.
4.1. The BUYER accepts that they have read and been informed of the preliminary information regarding the essential qualities, sale price, payment method and delivery of the service purchased through ajandam.app, and that they have given the required confirmation electronically.
4.2. The digital service/message bundle covered by the agreement is credited to the BUYER's account immediately after the BUYER successfully completes the payment, or within the period stated in the application.
4.3. Although the SELLER is obliged to ensure the continuity of the service, it cannot be held responsible for delays that may arise due to force majeure, outages originating from infrastructure providers (for example WhatsApp or operator SMS services) or technical failures.
4.4. When using the reminder or notification services offered by the application (for example messages sent to their own customers), the BUYER is personally responsible for processing their own customer data and for obtaining the consents required under data protection legislation (KVKK).
5.1. Since the products and services covered by this agreement fall within the scope of "services performed instantly in an electronic environment and intangible goods delivered instantly to the consumer", the BUYER has no right of withdrawal pursuant to Article 15, paragraph 1, subparagraph (ğ) of the Regulation on Distance Contracts.
5.2. Message allowances, SMS bundles or activated subscriptions credited to the BUYER's account cannot be refunded or converted into cash.
In disputes that may arise from this agreement, the Consumer Arbitration Committees at the place of residence of the BUYER or the SELLER have jurisdiction up to the value announced by the Ministry of Trade, and the Consumer Courts have jurisdiction for disputes above this limit.
The BUYER is deemed to have accepted all the terms of this agreement upon completing the payment through the application.