Security & Privacy

Data Security

We use encrypted connections, a certified payment infrastructure, access rules and regular backups to protect your data. This page explains clearly what is protected and how.

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Encrypted Connection (HTTPS)

TLS, auto-renewed certificates

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PCI-DSS Certified Payments

Powered by iyzico

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KVKK Processes

Privacy notices and explicit consent

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Daily Backups

Automatic database backup

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Encrypted Connection (HTTPS)

ajandam.app and panel.ajandam.app are served only over HTTPS, through the Cloudflare network. TLS certificates are issued for short periods and renewed automatically.

The mobile app and the web panel talk to our servers only over encrypted connections. The padlock in your browser's address bar shows that the connection is encrypted.

Your login details, personal data and business data are encrypted in transit.

🔐TLS-encrypted connection
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iyzico Payment Security

Payments on the web are taken through iyzico, one of Turkey's leading payment providers; purchases in the iPhone app go through the App Store. iyzico holds PCI-DSS certification, the international standard for payment security.

Your credit and debit card details are never stored on Ajandam servers. Card data is processed only within iyzico's secure environment; we have no access to it.

✅PCI-DSS Level 1 certification
✅Card data is never stored by Ajandam
✅3D Secure support
✅Fraud protection
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Data Security

Your customer records, reservations and financial data are protected by multiple layers of security.

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Encrypted Storage

The database and files are encrypted at rest by the cloud provider. Each business can access only its own data, enforced by row-level access rules in the database.

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Network Protection

Site traffic passes through Cloudflare, where attacks and malicious bot traffic are filtered at the network layer. Only the necessary ports are open on our servers.

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Daily Automatic Backups

The database is backed up automatically every day.

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Error and Outage Monitoring

Application errors, scheduled jobs and service outages are tracked by automated monitoring and alerting.

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Access Control

Only the authorised team can access the admin panel. In your business, you decide who can see and change what with 48 separate staff permissions.

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Security Updates

System components are updated regularly. Known vulnerabilities are patched as quickly as possible.

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Where Data Is Stored

The database and files are hosted in enterprise cloud data centres outside Turkey (Supabase/AWS and Amazon S3); site traffic passes through Cloudflare.

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KVKK (Data Protection)

Ajandam takes technical and administrative measures for its obligations under the Turkish Personal Data Protection Law (KVKK) and helps you manage privacy notices and explicit consent when processing your customers' data.

✦Personal data is processed only to provide the service; our hosting, messaging, payment and e-invoicing providers access it only for that purpose.
✦A data processing agreement (DPA) can be provided on request.
✦Users have the right to access, correct and delete their data.
✦In the event of a data breach, notification is made within the statutory deadlines.
✦Privacy notices and explicit consent processes are managed in line with the law.
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Report a Security Issue

If you discover a security vulnerability on the Ajandam platform, please let us know. We are committed to responsible disclosure; we take every report seriously and will respond as quickly as possible.

Please use only the email address below for security reports. Report the issue to us before disclosing it publicly, so that we have the chance to protect our users.