Keep complete track of your customers' receivable and payable balances, prepayments and payment history. Deepen customer relationships with powerful CRM features and never miss a payment.
Manage every financial movement per customer in a transparent and organized way.
See clearly what your customer owes you and what you owe your customer. The balance status is always up to date and transparent.
Record prepayments and deposits collected while creating a reservation. These amounts are automatically reflected in the remaining balance.
View all of a customer's payment transactions in chronological order. Track exactly when, how much and by which method each payment was made.
Send a customer with an outstanding balance a payment reminder by WhatsApp or SMS in one tap from their account card (Plus and Pro).
See total spend, amount paid, remaining balance and number of reservations for each customer on a single screen.
Record cash, credit card, bank transfer or other payment methods. Each payment method is reported separately.
Ajandam handles different payment and balance situations automatically.
The prepayment collected during the reservation is posted to the current account. The remaining amount is calculated after the service.
The customer paid part of the total amount. The remaining balance is tracked as outstanding and appears in reports.
The balance left from a previous period is carried over to the new reservation automatically. The customer can use the accumulated balance.
In case of cancellation, the refunded amount is posted to the current account. It is clearly shown in the payment history.
View the list of all customers with pending payments on a single screen. Track in real time who owes how much, the last payment date and the total outstanding balance.
You can send customers with an open balance a payment reminder by WhatsApp or SMS in one tap (Plus and Pro) so no payment slips through.
Outstanding Balance List
All pending payments
Reminder Delivery
Via WhatsApp / SMS
Bulk Balance Report
In CSV and PDF formats
Beyond financial tracking: get to know your customers, strengthen relationships and build a loyal customer base.
A complete customer profile with name, contact details, address and notes; for business customers tax details are added, and in wedding industries the partner's name too.
Take private notes for each customer. Record details such as preferences, allergy information and special requests, and remember them on the next visit.
Access all of a customer's past reservations. See which services they received and how often they come.
Choose a language for each customer; messages and the contract printout are prepared in that language (5 languages, Arabic right-to-left).
For every booking, see which message went to the customer on which channel and with what result; resend if needed.
Merge records created with different spellings for the same customer into one card; amounts and payments stay as they are.
Account tracking and CRM features are available on all plans. Get started right away.