Privacy Policy

1. Data Controller

• Data controller: Aura Media - Tolga ARSLAN
• Website: auraajans.net
• Phone: 0501 555 17 17

2. Data Collected

The following data may be collected while you use the Application:

• First name, last name, phone number, email address, billing details, national ID number, address, logo, profile photo, IBAN details
• Reservation and appointment details
• Payment and invoice details
• Application usage data (login dates, transactions, device information)
• Customer photo and media data

3. Purposes of Data Processing

The collected data may be processed for the following purposes:

• Reservation and appointment management
• Payment and invoicing operations
• Customer support and communication
• Ensuring the security of the Application
• Marketing and informational messages (subject to the user's consent)

4. Data Sharing

The collected data is not shared with third parties without the user's consent, except in the following cases:

• Sharing with public authorities and institutions legally authorised to request it
• Sharing with our service providers under data processing agreements

5. Data Retention Period

Personal data is retained for as long as it is necessary for the purpose for which it was processed. Once that purpose no longer applies, the data is deleted or anonymised in accordance with the applicable legislation.

6. User Rights

Under the KVKK, users have the following rights:

• Access to their own personal data
• Requesting the correction of their data
• Requesting the erasure or destruction of their data
• Objecting to processing
• Requesting the portability of their data

To exercise your user rights, you can contact us at [email protected] at any time.

7. Cookies and Tracking Technologies

ajandam.app and panel.ajandam.app always use the cookies strictly necessary for the site to work (your cookie choice: cerez_tercihi and cerez_tercihi_alan, 180 days; consent region: onay_bolgesi, for the session). Analytics and advertising cookies (Google Analytics, Google Ads and Meta (Facebook) Pixel) are loaded only if you consent; these services may process data on servers abroad. Your choice applies across the .ajandam.app domain, i.e. on both ajandam.app and panel.ajandam.app. If you arrived by clicking a Google ad and gave explicit consent, your ad click ID (gclid/gbraid/wbraid) is stored in the ajandam_reklam_atfi cookie for up to 90 days and saved to your business account when you sign up; with your first paid subscription payment, this ID is sent from our servers to Google Ads (Google LLC, abroad) together with the order number and the amount excluding VAT, to measure the result of the ad. The ID is deleted after this transfer and in any case no later than 90 days after the click. You can withdraw your consent at any time via the “Cookie preferences” link at the bottom of the ajandam.app pages or under Profile > Security > “Cookie preferences” in the panel; when you withdraw it, the stored click ID is also deleted and, if not yet sent, is not sent.

8. Security

The necessary technical and administrative measures are taken to prevent unauthorised access to, alteration, disclosure or destruction of the collected data.

9. Changes

This Privacy Policy may be updated when necessary. Updates are communicated through the application or by email.